Our trained advisers provide specialist information and advice on 14 different areas of the law including consumer issues, employment legislation, social security benefits, money advice, health, housing rights and other legal matters.
Citizens Advice works in partnership with many different organisations to provide a comprehensive advice and information service.
The Citizens Advice service will emerge stronger and fitter if we achieve our aims. With the continued dedication of our committed volunteers and workforce and the support and strength of our partners and government, we will deliver the highest quality advice to the maximum amount of people.
The Citizens Advice service aims:
To provide the advice people need for the problems they face.
To improve the policies and practices that affect people’s lives.
The service provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination.
Every Citizens Advice Bureau is a registered charity. We rely on the support of people like you to ensure that we’re ready with advice when we’re needed. Right now, the demand for our services is greater than ever.